It is our objective that the people who live in and use our services should do so in safety, with dignity, have the respect of those who support them and be entitled to live a full and active life, given the fundamental right to self-determination and individuality and to achieve their full potential. The core values that are at the centre of our Philosophy of Care are:
Privacy
Dignity
Rights
Choice
Independence
Fulfilment
Safety
In order that our philosophy is used in practice each resident's care will be planned individually. The care in the homes will not be institutionalised by the requirements of the staff. These basic rights are accorded to all residents, without discrimination between one resident group and another.
Relationship - based care will be the underpinning value of the company, recognising that to give individual care we must first understand, know and relate to the person. Programmes of activities will be provided to encourage mental alertness, self-esteem, and social interaction with other residents and with appropriate reference to the core values of care. In terms of Risk Assessment, those residents who are judged competent to judge risks themselves are free to make their own decisions as long as they do not threaten the safety of themselves or others.
Staff will respect personal rights and privacy, and will be responsive to individual needs. In support of our person centred care ethos, emotional and spiritual support is considered vital to the general wellbeing of each resident. The staff will be sensitive to the residents' ever-changing needs which may be medical / therapeutic (for physical and mental welfare), psychological, spiritual, emotional or social and continuous training and support will be given to all staff members to ensure they are equipped to deliver the care and support our residents needs in line with our philosophy. Our aim is to encourage our residents to enjoy life in the way they want within a comfortable, clean and friendly environment.
AMS Care is dedicated to the provision of the finest care for our Residents. This will be achieved through and in accordance with the requirements for Registration under the Health and Social Care Act 2008 and in compliance of the Essential Standards of Quality and Safety.
The company recognises the importance of quality assurance and continuous assessment to ensure that outcomes and standards are met consistently.
